Legal Information

Last updated: 01.01.2026

Wizarico is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information. Wizarico is developed and operated by Excelon Net OÜ, based in Tallinn, Estonia.

1. Information We Collect

We may collect:

• account information (name, email, login details)
• usage data (interactions with the chatbot, logs, analytics)
• website integration data (domain, plugin configuration)
• optional customer‑provided content

We do not collect unnecessary personal data.

2. How We Use Your Information

We use collected data to:

• operate and improve the Wizarico platform
• provide customer support
• ensure service security and performance
• comply with legal obligations

We do not sell or share client data with third parties.

3. Legal Basis (GDPR)

We process data based on:

• contract performance
• legitimate interest
• user consent (where applicable)
• legal compliance

4. Data Storage and Security

We use industry‑standard security measures to protect your data. Access is restricted to authorized personnel only.

5. Data Retention

We retain data only as long as necessary for service operation or legal requirements. Users may request deletion of their data at any time.

6. Third‑Party Services

Wizarico may integrate with external platforms (e.g., WordPress). These services have their own privacy policies, and we are not responsible for their practices.

7. Your Rights

Under GDPR, you have the right to:

• access your data
• request correction or deletion
• restrict or object to processing
• request data portability

To exercise these rights, contact us at development@wizarico.com.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.